Privacy Policy

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This privacy policy sets out how Punjab Car Hire (unit of Victoria Car Rental Pvt. Ltd.) uses and protects any information that you givePunjab Car Hire (unit of Victoria Car Rental Pvt. Ltd.) when you use this website.

Detaining of the Car

Punjab Car Hire (unit of Victoria Car Rental Pvt. Ltd.) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Punjab Car Hire (unit of Victoria Car Rental Pvt. Ltd.) may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

In case of Airport - Punjab bookings, where the chauffer is retained beyond 10:00 PM, chauffer retention charges shall be paid by the customer which is Rs 600/-.

For Pick Ups and Drops

Lumpsump Vehicle Hire Charges / Package (Outstation And Local Trips / Tours).

  • Pickup and Point Will Be One Only (If Multiple Pickups and Drop Plz Mentions Email Conversation Before Paying Booking Amount).
  • Parking Charges is Extra.
  • Total Amount is Valid Only For Places Which is Mention in Booking Email.
  • Tour Destination / Route Cannot Change Without Prior Notice (Amended Route and Tour Destination Rates May Be Change).
  • We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Full Day Charges.
  • 4.94% ST on Bill ( Only For Transportation ).
  • If The Vehicle is Not in Good Condition at The Time of Pickup Plz Inform To Company Phone or Email ID Before Start The Trip.
  • The rates are subject to change, depending on the fluctuation of diesel/Petrol prices in India.
  • Any abuse to our drivers or unacceptable behaviour or driver feels in risk the driver has the right to ask the passengers to leave the vehicle.

For Taxes, Parkings, Time, and Kilometers

On KM Basis cabs For Outstation Trips / Tours Only.

  • Km And Time Start From Our Garage To Garage.
  • Toll Taxes, Parkings, State Taxes Paid By Hirer.
  • 250 Kms Per Day Minimum Charge For Outstation Trips / Tours.
  • AC Will Not Work in Hill Areas Or Stoped / Parked Vehicle.
  • We Count 1 Day From 5 Am Till 10 Pm If You Need Vehicle Before 5 Am or After 10 Pm in That Case Client Will Pay Full Day Charges.

Cancellation Policy

Customer can cancel their booking of car, bus, coaches with a prior notice.

  • All the cancellation requests must be entertained through calling our helpline number or send Email on Company Email ID. Please don't deal with the driver for cancellation directly.
  • Customer can't leave vehicle between destination without any confirmation. Confirm your cancellation on [email protected]
  • In case the booking is cancelled without prior notice the advance deposit will be deducted fully as penalty.
  • 30% Booking Amount is Not Refundable.
  • No refund or any changes will be accepted at last minute for tour starting or after starting or middle of the tour.
  • bove are the cancellation rules but we will put our best possible effort to waive/minimize the cancellation charges.

International Use

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